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What is the cancellation policy of All-Suite Zwieselstein?

When booking the flexible rates, the following conditions apply:

22.03.2023 - 22.12.2023: 14 days before arrival
22.12.2023 - 07.01.2024: 60 days prior to arrival
07.01.2024 - 10.02.2024: 14 days before arrival
10.02.2024 - 05.03.2024: 60 days before arrival
05.03.2024 - 22.12.2024: 14 days before arrival
22.12.2024 - 07.01.2025: 60 days prior to arrival

Thereafter 100% for the entire stay.

Please note that reservations can only be cancelled in written.

We recommend you to take a travel cancellation insurance with „Europäische Reiseversicherung“ which you can find here.

More information: Information sheet HotelstornoPlus | Info sheet Hotel Cancellation Premium.

 

When can I check-in?

Your apartment will be ready for you on the day of arrival from 6.00 pm. Please vacate your apartment on departure day by 10.00 am.

Which is included in the service package?

With our service package you are provided with bed linen and towels upon arrival. Furthermore, basic equipment of cleaning materials, toilet paper and kitchen roll is provided in your apartment. You also receive a starter pack including coffee, tea, salt and pepper. Of course, the final cleaning of your apartment is also included in the package.

€ 170,00 for Apartment 1 Bedroom
€ 190,00 for Apartment 2 Bedrooms
€ 210,00 for Apartment 3 Bedrooms

Which amenities does my apartment offer?

Light-flooded living area

  • combined kitchen and living room with dining table
  • parquet floors
  • living area with sofa bed
  • satellite TV
  • free WIFI
  • balcony or terrace

 

Spacious bed- and living rooms

  • separable beds in the bedrooms
  • safe
  • modern bathrooms with tub/shower/toilet or shower/toilet
  • hair-dryer
  • towels and bed linen

 

Fully equipped kitchen

  • dish-washer
  • refrigerator
  • glass ceramic cooktop
  • combination microwave oven
  • pots
  • tableware
  • cutlery
  • filter coffee machine
  • toaster

How are the terms of payment?

Non-refundable rate:
Your stay includes accommodation at the current best available rate.
Free cancellation is not possible and 100% of the total amount must be paid at the time of booking.
We recommend purchasing travel insurance at the time of booking.

Flexible Rate:
A credit card guarantee is required for flexible rate bookings. 
Your credit card will not be charged at the time of booking but will be held as a guarantee. 
Full payment is due by the appropriate cancellation deadline. 

In case of cancellation outside the cancellation deadlines or no-show, we take the liberty to charge or invoice the total amount from the given credit card.

You are welcome to do this by credit card (Mastercard, Visa, Diners Club/Discover, American Express, Union Pay, JCB, Maestro and V Pay) or by bank transfer.

Our bank details: 
Tiroler Sparkasse Innsbruck
IBAN: AT 53 2050 3033 0224 7402
BIC: SPIHAT22XXX

I want fresh bed linen and towels during my stay, do you offer that service?

Of course! We gladly make your beds fresh and provide new towels in your apartment.
For this service we charge the following fees:

Change of towels: € 8,00 per person/change
Change of bed linen: € 15,00 per person/change

How much does the cleaning of my apartment during my holidays cost?

The costs for intermediate cleaning on request amount to:

€ 160,00 for Apartment 1 Bedroom
€ 180,00 for Apartment 2 Bedrooms
€ 200,00 for Apartment 3 Bedrooms

Do you charge any taxes or fees additionally?

All taxes and fees are included in the apartment price, except the fee for final cleaning and tourism tax. Tourism tax is € 4,00 per person per night (from 15 years).

Can I have an extra bed in my apartment?

We gladly make the sofa in your living room an extra bed. We charge € 55,00 per person/ night. Children under two years of age are accommodated free of charge. We gladly provide a cot for € 50.00 per stay or a high chair for € 30.00 per stay for your child. Please inform us upon booking about your wishes and needs.

Can I take my dog with me to All-Suite Zwieselstein?

We also welcome your four-legged friend. But it is required to inform us upon booking. We charge a fee of € 29.00 per day/dog exclusive pet food.

In our apartments with 1 or 2 bedrooms one dog is allowed. 
In our apartments with 3 bedrooms two dogs are allowed.

Can I charge my electric car at All-Suite?

We provide an electric charging station for your vehicle in our garage (for a fee). Please bring the charging cable for your e-car.

Where can I park my car?

Our resort has free parking for our direct bookers.

Where can I go to eat out in Zwieselstein?

Zwieselstein, nestling directly at the crossing of the Gurgler and Venter Valley has always been a meeting place for locals and travellers. Cherishing this tradition, the locals and guests of the region are still meeting in the inns of the village to have a chat and enjoy the food. 

In the heart of Zwieselstein and just a few-minute’s-walk from your apartment you can savour the dishes served at Gasthof Zwieselstein, Restaurant Neue Post or Gasthof Brückenwirt. There you are treated with traditional Tyrolean cuisine – from savoury to sweet. On the mountains you can find a lot of huts and restaurants for your break in between your hikes or skiing adventures – in summer and winter.

In Sölden, only a few minutes to drive, you can indulge in delicacies from Italian classics to internationally-renowned cuisine. 

Where can I go shopping?

In Sölden there is a Spar and a M-Preis supermarket. There you can do your grocery shopping and find hygiene articles. 

Are there any take-away restaurants or a delivery service?

Some restaurants in Sölden offer delivery service to your apartment. If you do not want to cater for yourselves, but still eat together, seated around the dining table of your apartment, you can try one of the take-away restaurants nearby. Choose from pizza, traditional Tyrolean specialities and international classics. 

Take-away

Gasthof Zwieselstein
Kühtrainstraße 14, 6450 Zwieselstein
phone.: +43 5254 3503

Pizzeria Gusto
Dorfstraße 27, 6450 Sölden
phone.: +43 5254 2272

Werkstatt Sölden
Gemeindestraße 2, 6450 Sölden
phone.: +43 5254 20222

S’Pfandl
Plörweg Nr. 4, 6450 Sölden
phone.: +43 5254 3607

Is there a washing machine at the All-Suite Resort?

Yes, you can use the washing machine in the laundry room. Please don’t forget to bring a detergent.